WhatsApp has launched a new app namely ‘WhatsApp Business’ for business and enterprises to comunicate to their customers. Soon it will be available for download on Play Store.
WhatsApp Business App will provide businesses an official presence by a verfified profile so that people can identify a business from individuals. Businesses will get smart features like analytics that will help the business get statistics info on user engagememt about customers.
This app will even provide customers with useful notifications like flight times, delivery confirmations, and other updates from companies.
WhatsApp will let users run both versions ‘WhatsApp & WhatsApp Business on the same device, but you can’t use the same number, you must either get a new number or install one app on the other device.
Users can use their existing number on WhatsApp Business and can also add a landline number.