#WhatsApp has Officially Launched WhatsApp Business App for Android in major markets such as the United States, Mexico, United Kingdom, Indonesia and Italy. It’s already available in India where it was launched by popular start-ups. Soon it will be available in Tanzania.
WhatsApp Business Android App is Free for small businesses and can be used on smartphones and desktops.
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To start using the Business app, businesses should fill out their profile details such as business description including email address, website address and physical address for their shops.
As for normal users, in addition to sending and receiving messages, users can also block business numbers or report them as spam.
Smart Messaging Tools:
– Quick replies
– Automated Messages
– Greeting messages “introduce your customers to your business.”
– Away messages “when you are unable to answer so your customers know when to expect a response.”
– Message Insights “such as how many of your messages were successfully sent, delivered, and read.”