Huawei Launches Experience & Phone Care Center in Dar es salaam


Chinese Tech firm Huawei Tanzania has re-engineered its device business by launching two Huawei Experience Shops and a Phone Care Center …

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Photo: Sohel (1st Left),

Unknown (2nd Left),

Said Meck – DSM Regional Commissioner (Middle),

Peter Zhangjunliang Huawei Country Manager (Right)


Chinese Tech firm Huawei Tanzania has re-engineered its device business by launching two Huawei Experience Shops and a Phone Care Center on Samora Avenue (Harbour View and NHC house – next to TTCL) to come closer to their customers and be able to improve their experiences with Huawei handsets. This move is in response to the growing demand for Huawei devices in the city and to ensure genuine Huawei products and services are easily accessible to current and new Huawei customers in Dar es Salaam.

The launch of Huawei’s 1st Brand Shop in Dar es Salaam also known as Experience Shop & Phone Care Center is a landmark move for Huawei. The new Huawei Experience shop is located in NHC building ground floor on Samora Avenue. It also combines with a Phone Care Center where all Huawei customers can visit to get more out of their Huawei devices. The other shop is also along Samora Avenue located in the ground floor of The Harbour View building.

The Huawei Experience Shops have interactive areas and are designed to be highly experiential where the shoppers can try Huawei devices – 3G/4G LTE Smartphones at their own pace.

Consumers’ lifestyles are changing fast and their expectation for quality and genuine products and service is highly increasing. As the largest mobile vendor globally, Huawei has been making efforts to meet the needs of customers daily. The firm has always promised Huawei customers value for their money.

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“Dar es Salaam being an economically important cosmopolitan city, we firmly believe that the Phone Care Center and Huawei Experience Shops will improve the quality of consumer experience in the City. Our shops are equipped to strengthen the retail offering of Huawei and to give shoppers an opportunity to access quality and genuine devices ’’, said Mr. Peter Zhangjunliang, Country Manager in charge of Devices at Huawei during the launch.

The new Huawei Experience Shops, apart from selling the latest Huawei mobile handsets and other Huawei brand products, will also offer after-sales services to customers including assistance from specialized technicians on handset maintenance and service.

In celebration of the opening of the Huawei Experience Shops and Phone Care Center, Huawei is conducting activations and promotions for their various products. The key models include Huawei P8 and Huawei G8 models, among others. Consumer giveaways include selfie sticks, bluetooth speakers and T-shirts.

Huawei Tanzania has plans to spread in other regions as well to be able to reach each and every Tanzanian to have access to quality and genuine Huawei devices.

“Our brand shops are designed to make shopping an enjoyable experience. We have launched the phase of where we are ready to make our presence felt all over Tanzania. We are kick starting this with Dar es Salaam being the major commercial hub and are targeting key cities nationwide,” revealed Huawei Country Manager.

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